TERMS AND CONDITIONS

Effective Date: October 6, 2025

Welcome to mariajohn.com ( the “Website”), owned and operated by Maria John (“I”, “me”, or “my”). 

These Terms and Conditions including amendments from time to time (the “Terms”) govern your access to and use of the Website, including all content therein, Products, and Services available on or through the Website (the “Content”). 

These Terms apply to all visitors, users, clients, and any other individuals (“You”,’ “Your”) who access or use the Website for any purpose,  including but not limited to:
  • Purchasing my Services or Products,
  • Reading, downloading, printing, or browsing the Content,
  • Commenting or submitting any content
  • Subscribing to my newsletter.

Please carefully read these Terms before using the Website on any device. These Terms should be read in conjunction with my Privacy Policy, which explains how I collect, use, and protect your personal information. The Privacy Policy is incorporated by reference into these Terms and forms an integral part of our agreement. 

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Website.

I reserve the right to modify these Terms from time to time at my sole discretion. If any significant changes are made, I will notify you of any changes by posting the latest Terms on this page and sending an email notification to my newsletter subscribers. Any other updates may be made with or without prior notice. Your continued access or use of the Website after any changes become effective constitutes your acceptance of the revised Terms and agreement to the changes, whether or not you have read them. The effective date above reflects the latest version of these Terms. 

Please review this page periodically to stay informed of any updates and to understand the latest terms and conditions applicable to your access or use of the Website.

WHO MAY USE OR ACCESS THE WEBSITE?

By accessing or using this Website, you confirm that you meet the following eligibility criteria:

  • You must be at least 18 years old to use the Website. If you are below 18 years or considered a minor in your country, your parent or guardian must review and agree to these Terms on your behalf before you use the Website. Please have them read these Terms with you. 
  • If you are using the Website on behalf of a company or organization, you confirm that you have legal authority to act on behalf of that entity and to bind that entity to these Terms and that such entity agrees to be legally bound by these Terms.
  • You must not access or use this Website if doing so violates Indian laws, your local laws, or applicable international sanctions. This includes, but is not limited to, restrictions imposed by government authorities, trade sanctions, or legal prohibitions related to data privacy regulations.

ABOUT MY SERVICES

I provide professional writing services including website copy, sales pages, consulting sessions, website audits, VIP days, case studies, and positioning workshops (the “Services”). Please find specific details of the Services on the respective service page(s) or proposal sent by me.

You may also request for customised Services by submitting your project details through the form available under the Contact tab. However, submitting a request does not guarantee acceptance. A customized Service is only confirmed upon mutual agreement and issuance of a contract.

I strive to provide high-quality work tailored to your needs. However, I do not guarantee specific outcomes, including increased sales, website conversions, or business success.

Purchases

If you wish to purchase any Service (or any Product, when available) made available through the Website, you may be asked to supply certain information relevant to your Purchase including, without limitation, your full name, email address, mailing address, and phone number.

Your personal information will be handled in accordance with the Privacy Policy. I do not store or process payment information—all payments are securely processed via third-party providers such as PayPal, Wise, and direct bank transfer.

The full Terms and Conditions for respective Services (or Product), can be found on the respective sales pages, proposal or contract, as applicable. Please review them in full prior to making a purchase. In case of any conflict between these Terms and a specific contract, the contract or proposal terms shall take precedence.

Service Delivery

I deliver all the Services according to the agreed-upon timeline specified in your proposal or contract, working on a deliverable basis with payments linked to completing project milestones. 

Timely delivery of Services depends on your prompt cooperation in providing necessary information, approvals, or feedback. Please keep in mind that if there are any delays on your end, the delivery timeline may be adjusted accordingly..

Revisions

You may request revisions as specified in your contract. However:
  • Rounds of Revisions shall be limited as stated in your contract.
  • All payments must be completed before the revision process begins.
  • Additional revision requests beyond the agreed limit may incur extra fees.


PAYMENT TERMS

Service Pricing is disclosed on my service pages and sales pages. Custom packages may be created if you need to add or remove from standard offerings. 

I reserve the right to change pricing and service offerings (whole or in part) at any time. However, any changes will not affect ongoing contracts or agreed-upon proposals. Pricing changes for future services will be updated on the Website. For ongoing projects or repeat clients, pricing changes may be discussed on an individual basis.

Payment Method

For the purpose of processing the payment, I may outsource the payment gateway service to third-party websites including but not limited to PayPal (including through Dubsado CRM), Wise, and Direct Bank Transfer. However, UPI payments are not accepted.

You acknowledge and agree that:
  • All payments are subject to the terms and conditions of the respective payment provider.
  • I am not the provider of these third-party services and am not responsible for any issues, processing errors, security breaches, transaction failures, delays, disputes, or liabilities arising from your use of these third-party services.

Payment Schedule

For hourly or short-term projects, full payment is required upfront. 

For other projects, a 30% non-refundable deposit is required to book my Services, with remaining payments due as per the schedule outlined in your contract, typically following the completion of each deliverable.

If payment is not received by the due date specified in your contract, work may be paused until payment is completed. No final files, revisions, or completed projects will be delivered until full payment is received.

REFUNDS POLICY

Refund policies for Services or Products will be clearly specified on the respective sales page(s). 

Unless otherwise stated, once a Product or Service is purchased by you, due to the electronic and creative nature of my Services and Products, all payments, including deposits, are final and non-refundable and no cancellation or refund will be provided.

By making a payment, you acknowledge and agree:
  • To this no-refund policy, meaning all payments are final and non-refundable.
  • That initiating a chargeback or payment dispute against my business is a violation of these Terms. If a chargeback is initiated, I reserve the right to dispute it and take legal action to recover the full amount owed, plus any applicable fees incurred in the process.

However, in case you face any issue or concerns with the Service provided or a Product, please feel free to reach out to me at mj@mariajohn.com. While I do not offer refunds, I may, at my sole discretion, offer a reasonable resolution on a case-by-case basis. Any refunds, replacements, or adjustments shall be at my sole discretion and must be agreed upon in writing.

COMMUNICATION AND DELIVERY

All project communication will be conducted through email (mj@mariajohn.com) or other channels explicitly agreed upon in your contract. To ensure clarity and accountability, communications related to project details, revisions, and approvals should be kept within these official channels.

Delivery Timeline
Delivery timelines will be established in your contract. I will make reasonable efforts to meet agreed upon deadlines, provided that you provide necessary information and feedback within the specified timeframe and respond to requests for clarification or approvals in a timely manner. Failure to do so may delay the project timeline, and I shall not be held responsible for such delays.

Your Role as my Client

For a project to be successful, I require your cooperation in:
  • Providing timely feedback, approvals, and necessary materials.
  • Responding within the agreed timeline to prevent project disruptions.

Please note that if your responses are delayed, the project timeline may need to be adjusted accordingly.

INTELLECTUAL PROPERTY RIGHTS

All Content on this Website, whether modified or not, including but not limited to text, graphics, images, audio clips, digital downloads, and designs, is my sole and exclusive property. It is protected under Indian copyright laws (Copyright Act, 1957) and international copyright laws, including but not limited to the Berne Convention and the WIPO Copyright Treaty.  

The functionality, software, data sources, and algorithms of the Website are owned by my website host, Showit, and I do not claim any rights over them.

You acknowledge that all intellectual property rights or copyright on the Content on the Website are owned by me. Under no circumstances, whether the Content has been modified or not, shall you claim ownership, copy, distribute, or reproduce any Content from the Website without my explicit written permission..

License to Use

I grant you a limited, non-exclusive, non-sublicensable, non-transferable, revocable license to access and use the Website and the Content therein for personal, non-commercial use only (the “Purpose”). This means you can read the Content available on the Website and use the information for your own learning. However, you shall not copy, re-sell, sublicense, rent out, or otherwise distribute any of the Content of the Website, whether modified or not, to any third party. 

You agree not to use any of the Content on the Website or any Services provided through the Website in a way which might be detrimental to me or damage my reputation. If you violate any of these Terms, I reserve the right to revoke your access to the Website and take appropriate legal action to prevent further misuse.

Restrictions:

You agree that under no circumstances shall you:
  • Use, or permit to be used, the Website, including any Content therein, other than for the aforesaid Purpose.
  • Modify, copy, distribute, or create derivative works from this Website;
  • Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text;
  • Delete, modify, or alter any copyright, trademark, or other proprietary rights notices;
  • Use automated systems, bots, or software to scrape, copy, or index Website content.
  • Use my Content for AI training, machine learning, or dataset creation, or automated analysis without my express written permission.
  • Access or use any part of the Website or any Services or materials available through Website for any commercial purposes unless explicitly authorized in writing.

User Submissions

If you submit comments, testimonials, or feedback on the Website, you retain ownership of your submissions. However, by posting them, you grant me a perpetual, worldwide, irrevocable, royalty-free license to use, reproduce, display, distribute, and modify your submission for marketing, promotional, or business purposes, in any format or media. To the extent permitted by law, you also waive any moral rights over such submissions, including the right to object to any modifications or attributions.

I reserve the right to remove comments that are harmful, offensive, or damaging to other individuals or my business.

Client Projects

Once you purchase my Services by paying in full or the deposit amount, you become my client. In such a case, upon completion of your project, you receive the right to use the deliverables as specified in your contract. 

Unless explicitly agreed otherwise in writing, I retain the right to:

  • Display the final work in my portfolio, case studies, website, social media, and promotional materials.
  • Showcase the project as an example of my professional work.

If you require confidentiality regarding your project, this must be agreed upon in writing before the project begins.

NEWSLETTER AND EMAIL OPT-IN

When you provide your email and subscribe to my newsletter or waitlist, you're agreeing to receive emails from me regarding updates, promotions, and relevant content.

For managing the Newsletter, I use a third-party email service provider, MailerLite. By subscribing, you acknowledge and agree that:

  • Your email will be stored and processed through MailerLite in accordance with their privacy policy.
  • Every email sent includes an unsubscribe option. You can opt out at any time by clicking the unsubscribe link in my emails.
  • I do not share or sell your email information to third parties.

By subscribing, you confirm that you have read and agree to the Privacy Policy.

DIGITAL PRODUCTS

If and when digital products become available for sale on the Website, including but not limited to templates, webinars or digital resources ( the “ Products”), additional terms may apply. These terms will be clearly stated on the respective Product’s sales page(s). 

I reserve the right to:
  • Limit, remove, modify, or alter the availability of any Product at my sole discretion.
  • Change pricing, bundle offerings, or discontinue Products at any time.

Licenses

Unless otherwise specified, Products are licensed, not sold. When you purchase a Product, you receive a non-exclusive, non-transferable, non-sublicensable license to use it for personal or business purposes but not for resale, redistribution, or commercial exploitation.

You agree not to:

  • Share, reproduce, distribute, or resell the Product.
  • Claim ownership or authorship of any Product.
  • Modify, adapt, or use the Product for creating competing products.

By using or accessing the Website, you acknowledge that violation of these terms may result in legal action.

USER CONDUCT

By using or accessing my Website, Content, Services, or Products, you agree to:

  • Use the Website and the Content therein lawfully and respectfully, without infringing upon rights, violating laws, or engaging in prohibited behavior.
  • Not copy, modify, distribute, or exploit my content, intellectual property, or digital products in any unauthorized way.
  • Not engage in harassment, hate speech, discrimination, threats, defamation, spamming, hacking, fraud, or any harmful activity.
  • Not attempt to gain unauthorized access to my Website, data, servers, or third-party integrations.
  • Not use bots, scrapers, or automated tools to extract, copy, or disrupt Content, Products, or Services.
  • Not post false, misleading, or deceptive information about my business, Services, or Products.

Violation of User Conduct

If you breach these terms, I reserve the right to:
  1. Suspend or terminate your access without notice or refund.
  2. Report violations to law enforcement or regulatory authorities.
  3. Pursue legal action for damages caused by misuse, intellectual property theft, or fraudulent activities.

TERMINATION

I may terminate or suspend your access to my Services or part or all of the Website at my sole discretion if:
  • You breach these Terms, fail to comply with policies, or engage in prohibited conduct.
  • Non-payment of fees or failure to meet contractual obligations.
  • Your actions cause harm to my business, reputation, or intellectual property.
  • Legal, regulatory, or security concerns require such action.

Termination By Client

You may terminate Services according to the cancellation policy specified in your individual contracts. Early termination fees may apply.

Effect of Termination

Upon termination, all outstanding payment obligations remain in effect. Any work completed up to the point of termination must be paid for in full. You lose access to any digital products, services, or content obtained under the agreement.

LIMITATION OF LIABILITY

Disclaimer of Warranties

While I strive for excellence and make reasonable effort to ensure that the Website, Content, and Services is accurate, authoritative, and fit for your use, they are provided on an “AS IS” AND “AS AVAILABLE” BASIS, without any warranties of any kind, either express or implied. 

To the fullest extent permitted by law, I disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose and non-infringement. 

Indemnification

You agree to indemnify, defend, and hold me harmless from all liabilities, claims, demands, expenses, actions, costs, damages, or losses arising from (a) Your breach of these Terms; (b) Your misuse of the Website, Content or Services; (d) Any violation by you of intellectual property, third-party rights, or applicable laws.

Limitation of Liability

To the fullest extent permitted by law, I shall not be liable for (a) any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, (b) Any inability to access or use the Website and the Content therein due to technical failures, third-party issues, or external disruptions.

In no event shall my total liability to you for all damages, losses, and cause of action exceed the amount paid by you, if any, for accessing the Website, Content therein or using my Services/Products.

GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

DISPUTE RESOLUTION

Before filing a claim or initiating legal proceedings, you agree to attempt to resolve disputes informally by contacting me and we will attempt to resolve the dispute through good faith negotiations.

If a resolution is not reached within 45 days, any legal action or proceeding arising out of or relating to these Terms shall be instituted exclusively in the courts of India, and you consent to the jurisdiction of such courts under these Terms.

DATA MANAGEMENT

I (along with my website host Showit and authorized third-party service providers) may store and process certain data related to your Website usage to maintain its performance and functionality. 

While regular routine backups of data are performed, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using or accessing the Website. 

To know more about how your personal data is used and protected, please refer to the Privacy Policy.

Your use or access to the Website may be: (1) monitored for violations of these Terms; (2) reported to legal authorities or other appropriate legal action can be taken against you if you have, in my sole discretion, violated the law or these Terms; (3) at my sole discretion and without limitation, refused, restricted, or limited in availability, or any of the Content (or any portion thereof) may be disabled to the extent technologically feasible; (4) at my sole discretion and without prior notice or liability, restricted or revoked, including the removal or disabling of any files and content that are excessively large or place an undue burden on the systems of the Website; and (5) otherwise managed in a manner designed to protect my rights and property and to facilitate the proper functioning of the Website.

THIRD-PARTY LINKS & AFFILIATE DISCLOSURE

This Website may contain links to third-party websites, including social media platforms (Instagram, LinkedIn) and affiliate links to products or services that I recommend.

  • Third-Party Links: Clicking on third-party links may direct you to external websites that are not operated or controlled by me. I am not responsible for the privacy practices or content of these websites. I encourage you to review their privacy policies before providing any personal information.
  • Affiliate Links: Some links on this Website may be affiliate links, meaning that I may earn a commission if you make a purchase through them—at no additional cost to you. These links help support my work as a freelancer, and I only recommend products or services that I reasonably believe provide value. However, I encourage you to do your own research before making any purchases and review the privacy policies of those third-party websites before sharing any personal information.

By accessing or using this Website, you acknowledge that I am not responsible for any transactions, content, or privacy practices of third-party websites linked on the Website.

MISCELLANEOUS

Severability

If any provision of these Terms is found to be unenforceable or invalid,that provision shall be modified or removed to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

Entire Agreement

These Terms constitute the entire agreement and understanding between you and us regarding the use or access of the Website, Content therein, Services or Products.

Waiver

The failure by us to exercise or enforce any right(s) under these Terms shall not be deemed to be a waiver of any such right(s) or operate so as to bar the exercise or enforcement thereof at any time(s) thereafter, as a waiver of another or constitute a continuing waiver. 

Device Security

The reasonable measures have been implemented to ensure that the Website is secure for your use. However, there is no guarantee that the Website is immune to hacking and virus attacks. Please keep in mind that all forms of attack on the Website cannot be contemplated. You should, as a matter of practice, ensure that your mobile device and computer are not used wrongly or tampered with in any way, and have requisite anti-malware and antivirus software on your mobile device and computer to ensure its safety.

Accessibility

The access to or use of the Website may be periodically affected by factors such as:
(a) Servers, networks, hardware, and telecommunication failures; (b) Software issues, including bugs, viruses, incompatibility, and firewall operation; (c) System overload; (d) Damage from severe weather, natural disasters, or other unforeseen circumstances; (e) Power or utility interruptions, labor strikes, or stoppages; (f) Governmental or regulatory restrictions or interventions; (g) maintenance or update of the Website; or (h) Other causes beyond my control.

I shall not be responsible for any delay, issue, disruptions, losses, or any consequences thereof resulting due to these factors.

Contact Information

If you have any questions or comments about the Website or these Terms, please contact me at mj@mariajohn.com.